Birkett-Hassard Insurance is always looking for great people to join our team. If you are looking for a fun, supportive environment, while achieving your goals and offering the best possible service to our clients, please contact us.

We’re Hiring

Personal Lines – Customer Service Representative

Job Description

We have a great opportunity for a Personal Lines CSR in Stouffville,

For over 100 years Birkett -Hassard Insurance has created an excellent company culture and our clients always come first.

We believe all our employees need to be valued and respected to deliver this excellent level of service. If you are eager and passionate about the insurance industry this might be the perfect opportunity for you!


  • Provide excellent customer service to an existing book of business
  • Write new business
  • Claims intake and reporting to the company
  • Ability to advise coverage’s and policies that best meet the client needs
  • Prepare renewals, endorsements and confirmation to clients
  • Responsible for the overall retention and growth of an existing book of business
  • Create and maintain relationships with our Insurance Company Partners
  • Keep up to date of new Personal Lines Insurance products, rates, laws & regulatory changes
  • Work closely with other team members as part of a cohesive group
  • Provide information and make recommendations to the Manager
  • Other duties as require to achieve team objectives

Required Experience

  • Preference will be given to candidates working towards their CIP or CAIB Designations
  • Personal Lines experience is preferred but no required
  • RIBO License in good standing or in the process

Essential Skills and Qualifications

  • Attention to detail and able to work in a fast-paced team environment
  • Proficient computer literacy & keyboarding skills
  • Ability to embrace technology & quickly embrace new computer programs & managements systems
  • Strong Customer Service Skills
  • Excellent Verbal & Written Skills
  • Respond to clients needs by producing binders, certificates, policies and other related items accurately and in a timely manner
  • Maintain an up-to-date record of communication with client

How to Apply

Please email your resume to referencing Personal Lines CSR along with a cover letter telling us a little bit about your self