Our Commitment to Protecting Your Privacy

Birkett Hassard Insurance Brokers have a solid track record of respecting your right to privacy and safeguarding your personal information. We are committed to protecting your privacy and personal information. All employees are required to comply with the Privacy Policy in the execution of their daily activities.

Personal Information Collected

Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:

  • Basic information such as your name, address, telephone and fax numbers, e-mail, address, birth
  • Date and marital status.
  • Claims history
  • Credit and past payment records
  • Driver’s record
  • Details about your property such as the value of your home and its contents
  • Medical information such as any condition that may affect the operation of a vehicle
  • Employment information

We may obtain this information from:

  • You
  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Motor vehicle and driver licensing authorities
  • Financial institutions
  • Medical professionals

Why do we collect personal information?

When you first become a client or whenever you acquire or renew a product from Birkett–Hassard Insurance Brokers, we need to collect some of your personal information.

Common purposes for which we collect your personal information are to:

  • Enable us to acquire or renew an insurance policy for you
  • Assist you and assess your ongoing needs for insurance
  • Providing you with information on our products and services
  • Underwriting and pricing your policy application and any subsequent policy changes or renewals.
  • Investigating and settling claims
  • Ensure your information is accurate and up-to-date
  • Detecting and preventing fraud
  • Training employees and monitoring for quality assurance, and;
  • Acting as required or authorized by law

Who do we disclose your personal information to?

For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:

  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Professionals working with us such as adjusters or lawyers
  • Financial institutions. For example, the organization that carries your mortgage

How we protect your personal information

In order to protect your personal information and right to privacy, we will:

  • Not collect, use or disclose your personal information for any purpose other than those that we identify to you
  • Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law
  • Maintain your personal information in as accurate, complete and up-to-date a form as possible
  • Safeguard your personal information to the best of our ability
  • Respond to any request you may make to access or correct the personal information we hold about you
  • Obtain the appropriate consent from you for the collection, use or disclosure of your personal information

Your Awareness and Permission

By purchasing our insurance products and services, you provide us with your consent for our collection, use, and disclosure of certain personal information, including information previously collected for the purposes of communicating with you, our reinsurers; assessing your application for insurance products, and underwriting these products; evaluating claims; detecting and preventing fraud; analyzing business results; and acting as required by law.

We may also use personal information to tell you about other insurance or financial services products that may suit your needs.  If you would rather not receive such additional marketing information, please contact Birkett-Hassard Insurance Brokers Ltd.

You have the right to access and correct your personal information that we have on file by contacting us at the address or phone number listed below.

Privacy – Internet Communication

As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.


In using this site, you signify your consent to our privacy policy. If you are not in agreement, please do not use the site. We reserve the right, at our discretion, to update, change, modify, add, or remove this policy from time to time, as appropriate. Should we make changes, we will publish these on the site in a timely fashion.

Questions, Comments or Concerns?

If you have any questions, comments, or concerns about the collection, use and/or disclosure of your Personal Information, please don’t hesitate to contact our Privacy Officer.

Our Privacy Officer may be contacted as follows:

Birkett-Hassard Insurance Brokers Ltd.

Address: 6262 Main Street, Box 580
Stouffville, ON
L4A 7Z7
Phone: 905.640.2000
Toll-Free: 800.851.3829
Fax: 905.640.4684
Email: info@bhinsure.ca